Updated: Jun 30, 2021
If you've ever considered becoming an insurance agent or wondered if this is the right career path for you, there are a few attributes you'll need to have, at least to some extent. Selling health insurance and medicare plans can be lucrative, with high commissions and a high degree of control and flexible work hours. However, it is not a simple task. Customer rejection, stress, and turnover are all likely to be strong. All good insurance agents share some of the following skills and experience, and core values in one way or another.
Here are the top eight qualities of a good insurance agent:
Prioritizes the client's needs
An agent who is only interested in earning a commission, regardless of the client's needs, is unlikely to last long in the industry. Agents and brokers who pay attention to the health insurance customers and prospects will gain their confidence, which is the most challenging aspect of their work.
Excellent customer service.
Customers who can reach their agents when they need them are far more likely to be satisfied and confident. You must respond quickly to inquiries and phone calls, and you must be able to do what you say you will do when you say you will do it or have a good excuse why you can't.
Emotional intelligence requires listening and empathizing with clients on a deeper level to determine what they want and need. And when the client is dead set against it, a good agent is discrete and knows how to make a client see financial realities.
The ability to work with a wide range of items
If all you have is a hammer, everything in the world seems to be a nail, as the old saying goes. A good insurance provider would provide a wide range of insurance product to satisfy any legitimate need that a customer might have.
A Medicare good insurance provider is capable of much more than just selling policies. The agent must be knowledgeable about the Medicare advantage plans and Medicare Supplements and how they are structured to fit into a client's overall financial situation.
A high degree of energy
One of the essential characteristics of a thriving local Medicare insurance agent is their constant excitement and eagerness. Clients will be put off by a worn-down or dreary demeanor and will be less likely to purchase something.
Perseverance is perhaps the essential characteristic of a successful insurance agent. Many who work in this profession must handle rejection regularly and do it with a smile throughout their careers. Every "no," a good insurance agent understands, gets them closer to finding someone who can say "yes."
Insurance brokers who use fraud to close business seldom remain with the same company for long—and in some cases, they can end up in prison. A successful agent understands that speaking the truth upfront will earn them the love and confidence of their customers and contribute to repeat business.
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